Privacy Policy

Your Privacy Matters to Us

AW Mart Limited (“we”, “us”, “our” or “AW Mart”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information about our customers, suppliers (and their employees), and job applicants. It also explains how you can contact us regarding your personal information or access the information we hold about you.

Who We Are

This website is operated by AW Mart Limited, registered in New Zealand and ships orders domestically within New Zealand.

How We Comply with Privacy Laws

This Policy is designed to comply with applicable privacy and data protection laws, including the New Zealand Privacy Act 2020 and other relevant regulations in countries where we operate.

We may update this Policy from time to time, and any changes will be posted on our website.

Please note that AW Mart is not responsible for the privacy practices of external websites linked through our site.

What Information Do We Collect?

We collect personal information necessary to provide you with our products and services. This may include:

Your name, home or work address, delivery address, phone number, email address, payment details, and billing information.
Demographic information such as age, gender, postcode, and shopping preferences.
Information about your use of our website, including IP address and browsing data, often collected via cookies.
Purchase history, preferences, and location information.
For suppliers and their employees: business names, addresses, contact details, employee names, birthdates, work hours, and salary information.
For job applicants: contact details, employment and academic history, referee information, and other recruitment-related data.

You can browse our products without providing personal information, but some services may be limited if you choose not to share your details.

How We Collect and Store Your Information

We collect personal information directly from you when you purchase goods or services, provide feedback, register with us or our partners, or apply for jobs. Sometimes, we collect information from third parties such as suppliers, credit reporting agencies, or business partners.

Your information is stored securely on protected servers with controlled access to prevent misuse, loss, or unauthorized disclosure.

Use of Cookies and Google Services

Our website uses cookies to enhance your online experience. You may choose to disable cookies; however, this might limit some features on our site.

We also work with Google to improve your shopping experience. If you are logged into your Google account while using our site, Google may link your activity with your account to provide relevant advertising via services like Google Analytics and Remarketing. You can manage your preferences or opt out of these services at:

More details about Google’s data policies can be found at Google Privacy Policy.

Why We Collect and How We Use Your Information

We collect and use your personal information to:

Process sales, deliveries, payments, and customer service requests.
Manage product sourcing, supply chains, and ensure compliance with ethical and labour standards.
Understand customer preferences to improve our products, services, and marketing.
Communicate with you about your purchases, promotions, offers, and surveys.
Administer job recruitment and evaluate candidates.
Protect against fraud and unauthorized activities.
Maintain accurate records and comply with legal obligations.

You can opt out of marketing communications at any time by contacting us directly.

How We Disclose Your Information

In the event of a business sale or restructuring, your information may be transferred to new owners under confidentiality agreements.